The main benefit of Option 3 is that all calls to your business can be greeted with an introduction or welcome announcement.

• A menu of additional announcements can then follow allowing your customer to select the most appropriate department for their call – this is completed via their telephone key pad.
• We use this service ourselves and all callers hear the following: "Thankyou for calling Hullabaloo Communications. Please press 1 for sales, 2 for service or 3 for accounts”.
• This service can be used for any size of business and you will have full control and the ability to change the options and the messages via our web portal 24/7.
• We will also give you the option of recording the incoming call and we will send all recordings to you as a WAV file.
• Included with this option are 2 x 03 or 08 numbers or you can use your existing 03 or 08 numbers by simply porting these to us and then using this service.
• One number can be used to advertise your business and the other number can be used for fax 2 email – this means you no longer need a fax machine for incoming faxes. All faxes to your number are emailed to you immediately as PDF attachments wherever you are and as such you have greater confidentiality. This can mean that you will save money by not having to rent a fax line.
• You will never get a busy tone or mislay a fax paper copy using our fax 2 email service and you have the abilty to divert your faxes to any email address simply by accessing our web portal.
• With Option 3 you also get on line statistics in real time showing you the number of calls that you have received, the time taken to answer the calls, missed calls, unanswered and abandoned calls including calls missed during out of hours.

All of this for just £39.95 a month plus VAT.

(A one off connection charge of £49.00 will apply with this option.)